User-generated content (UGC) campaigns have a unique power to build connections between brands and their communities. By encouraging people to share their own experiences, brands can create more authentic, relatable, and lasting impressions. Here are 10 UGC campaigns that went viral, capturing attention and sparking creativity worldwide.
Each holiday season, Starbucks brings out its iconic red cup. Back in 2015, they invited customers to capture their festive coffee moments with the hashtag #RedCupContest. Fans embraced the challenge, sharing thousands of creative photos, from cozy fireside shots to snowy coffee dates, turning the red cup into a holiday tradition.
Why It Worked: Starbucks tapped into the season’s warmth and let customers lead the storytelling.
The #IceBucketChallenge is one campaign that almost everyone remembers. In 2014, people worldwide were pouring ice water over their heads to raise awareness for ALS, a neurodegenerative disease. The challenge spread like wildfire, with people tagging friends to join, including celebrities. Not only did it raise awareness, but it also generated over $115 million in donations.
Why It Worked: A meaningful cause, a fun challenge, and the power of community involvement helped make it an unforgettable campaign.
Apple’s #ShotOniPhone campaign invited iPhone users to post their best shots taken with their phones. These photos got the spotlight on Apple’s social media, and some even made it onto billboards worldwide. The result? Thousands of breathtaking images showcased the iPhone’s camera capabilities while celebrating users’ creativity.
Why It Worked: The campaign encouraged users to show off their talents, turning customers into brand advocates.
GoPro’s products are designed to capture thrilling moments, and their GoPro Awards campaign encourages customers to submit their most adventurous footage. From mountain biking to underwater explorations, users shared their best moments, inspiring others and showing the amazing quality of GoPro cameras.
Why It Worked: An ongoing campaign with rewards gives users a reason to keep coming back and sharing.
In this campaign, Coca-Cola put popular names on their bottles and cans and encouraged people to find and share photos with their personalized drinks. The #ShareACoke campaign sparked a wave of social media posts, as people shared bottles with friends and family members’ names, creating a buzz around the product and making each bottle feel unique.
Why It Worked: Personalizing a product and making it shareable added an emotional touch that resonated with people.
Each year, Spotify users eagerly await Spotify Wrapped—a personalized roundup of their top songs, artists, and genres from the year. Spotify encourages users to share their Wrapped on social media, sparking fun comparisons and conversations. This annual tradition turns listeners into enthusiastic promoters for Spotify.
Why It Worked: Personalization + nostalgia make this campaign highly shareable and memorable.
During the 2017 Super Bowl, Airbnb launched the #WeAccept campaign, promoting inclusivity and diversity. They encouraged users to share their own stories about acceptance, which created a wave of heartwarming content and showed that Airbnb valued more than just accommodation.
Why It Worked: Aligning a brand with meaningful social values creates a deeper emotional connection.
Daniel Wellington invited customers to share stylish photos of their watches using #DWPickoftheDay. Each day, they featured the most creative shots on their social channels, creating a sense of community around the brand and encouraging more people to get involved.
Why It Worked: Featuring customers’ content gives people a chance to shine and feel valued by the brand.
Lululemon, known for its athletic wear, invited fans to share their fitness journeys with the hashtag #TheSweatLife. Customers posted everything from yoga poses to intense workouts, creating a community of fitness enthusiasts proud to be part of the Lululemon lifestyle.
Why It Worked: The campaign aligned with the brand’s lifestyle and made it easy for customers to join in authentically.
Dove’s #RealBeauty campaign challenged traditional beauty norms by encouraging women to share photos that celebrated natural and diverse beauty. The movement resonated globally, creating a flood of user-generated stories and images that promoted self-acceptance and confidence.
Why It Worked: UGC with a strong message inspires people to join and advocate for positive change.
The Bottom Line
User-generated content campaigns can be incredibly impactful. When brands give people a voice and encourage them to share their unique experiences, it builds trust, creates community, and often goes viral. Whether you’re planning a cause-driven campaign or just want to celebrate your customers, remember: the more genuine and interactive, the better.
Want to create a UGC campaign that captures hearts? Focus on what resonates with your audience, make it fun to participate, and let them lead the way. Who knows, your next campaign could be the one everyone’s talking about!